Frequently Asked Questions
Everything you need to know about your next adventure in Poncho Outdoors.
What makes Poncho Outdoors shirts different from standard outdoor gear?
Our shirts are engineered with a proprietary technical fabric that balances extreme breathability with a soft, natural feel, featuring integrated stretch and hidden utility pockets designed specifically for life on the water and trail.
How do I determine the best fit for me?
We offer Slim, Standard, and Relaxed fits. We recommend checking our detailed Size Guide on each product page, which includes chest measurements and sleeve lengths to ensure your poncho fits perfectly.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders over $100 within the continental United States. Orders are typically processed within 1-2 business days and arrive within 3-5 business days.
What is your return and exchange policy?
We want you to love your gear. You can return or exchange any unworn, unwashed items with original tags within 30 days of purchase. We provide a prepaid shipping label for all domestic exchanges.
How should I care for my Poncho apparel to ensure it lasts?
To maintain the technical integrity of the fabric, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.